Wildling Studio – Privacy Policy
1. Introduction
Wildling Studio (“we”, “us”, “our”) is committed to protecting your personal information and handling it in accordance with the Privacy Act 2020 (NZ) and the Information Privacy Principles.
This Privacy Policy explains what information we collect, how we use it, how we keep it safe, and the rights you have regarding your data.
By accessing our services, website, booking system, or facilities, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information that helps us deliver safe, high‑quality wellness services. This may include:
Contact details — name, email address, phone number
Booking information — class bookings, membership details, attendance history
Health‑related information — any details you voluntarily provide to help us ensure your safety (e.g., injuries, pregnancy, medical considerations)
Payment information — processed securely through our third‑party payment provider; we do not store full card details
Media consent — if you sign our Media Release Form
Website usage data — cookies, device information, and analytics to improve your experience
We only collect information that is necessary for our operations, safety obligations, or legal compliance.
3. How We Use Your Information
We use your information to:
Provide classes, memberships, and recovery services
Manage bookings and communicate updates
Ensure your safety during sessions
Process payments and account administration
Improve our services, website, and client experience
Send marketing communications (you may opt out at any time)
Comply with legal, regulatory, or insurance requirements
We will not use your information for any purpose that you have not been informed of or would not reasonably expect.
4. How We Store, Protect and Use Your Information
We take reasonable steps to keep your information safe from loss, misuse, unauthorised access, or disclosure. This includes:
Secure digital storage with restricted access
Encrypted payment processing via trusted third‑party providers
Staff training on privacy and confidentiality
Regular review of data protection practices
We only use your personal information for the specific purpose for which it was collected, unless required by law or with your explicit consent.
We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
5. Sharing and Confidentiality of Your Information
We do not sell or rent your personal information.
All personal information you share with us — including booking details, health information, and any other personal data — is treated as strictly confidential.
We may share information only with:
Service providers required to delivery our services (e.g., booking platforms, payment processors)
Professional advisors (e.g., legal or insurance providers)
Regulatory authorities where required by law
Instructors may also share relevant personal or health information with each other internally for the sole purpose of ensuring your safety, supporting injury‑aware programming, and delivering tailored classes that meet your individual needs. This information is shared on a strictly need‑to‑know basis and remains confidential within the Wildling Studio instructor team.
All third‑party providers are required to handle your information in accordance with the Privacy Act 2020 and maintain confidentiality.
6. Your Rights Under New Zealand Law
You have the right to:
Access your information
Request correction if information is inaccurate
Withdraw consent for marketing or media use
Make a privacy complaint
To exercise these rights, contact us at info@wildlingstudio.co.nz.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner.
7. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve functionality and understand how visitors use our site.
You can disable cookies in your browser settings, though this may affect site performance.
8. Media and Photography
8.1 Purposeful Photoshoots (Media Release Form)
Wildling Studio may occasionally run purposeful, planned photoshoots for promotional or brand purposes.
If you volunteer to participate in one of these shoots, you will be asked to sign our Media Release and Consent Form, which grants permission for Wildling Studio to use the images or video captured during that photoshoot on an ongoing basis. The terms and conditions of use in this instance are outlined as per the Media Release Form.
In these cases, this Privacy Policy also applies to how your media is stored, used, and protected.
8.2 Everyday Studio Photography
We may capture everyday, non-identifiable photos within the studio (for example, silhouettes, hands, equipment, back of head, or general ambience) for promotional use.
These images will never include identifiable features unless consent has been obtained.
8.3 Identifiable Images (Consent Required)
We will only use identifiable images of you (such as your face, body, or any feature that clearly identifies you) when:
You have provided verbal or written consent, and
You understand how the image may be used.
You are able to withdraw consent at any time by emailing info@wildlingstudio.co.nz, and your photograph will be removed.
9. Children and Young People
Clients under 18 must have a parent or guardian provide consent for participation and for any collection of personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
The most current version will always be available on our website.
11. Contact Us
For questions, concerns, or privacy requests, contact:
Wildling Studio: Email: info@wildlingstudio.co.nz